Benchmarking Digital Technologies

Evolution of production in high-wage countries

Your Chance to Create the Future!

➤ Directly to registration ➤ Click here for German Version

The Production of the Future supported by Digital Technologies

The ways of manufacturing are changing and improving worldwide. Besides automation, the degree of connecting systems and the use of artificial intelligence in manufacturing are moving forward. These activities are often classified under the keywords digital/smart manufacturing or Industry 4.0. The boundary between manufacturing and IT companies is therefore blurred more and more. Hence, we designed this benchmarking project in a way so that not only manufacturing but also non-manufacturing companies are able to participate and to state their experience regarding digitalization within certain areas. Instead of manufacturing, we use the term operations in their case.

The results of our survey with regard to use cases and developments shall – according to the benchmarking title "Digital Technologies – Evolution of production in high-wage countries" – lead to new insights, approaches and opportunities, especially for manufacturing companies in high-wage countries. Overall, however, the study addresses companies from all industries and regions. The objective is to identify "Successful Practice" companies, which employ digital technologies in their area in an outstanding way.

This benchmarking is structured in the efficient and established ITEM-HSG benchmarking procedure.

Your benefits as a participant

The results of this study will be shared with you in form of a personalized and free report including all findings.

Info: For companies which would like to analyze and compare several plants, subsidiaries or business units of their own, we offer personalized reports based on their individual dataset! Don't hesitate to contact us via the registration form for more information.


All data is treated confidentially by the University of St.Gallen and is not given to third parties. In addition, we comply with the „International Benchmarking Code of Conduct”, which is based on the widely used APQC/SPI Code of Conduct.

About ITEM-HSG at the University of St.Gallen

The Institute of Technology Management of the University of St.Gallen was founded in 1988. We maintain close links to industry through intense collaboration with Swiss and European organizations by means of major research and consulting projects. Our Division Production Management offers industrial organizations both industry and functional expertise, advisory and benchmarking competencies, and academic research from a single source. An experienced team of 60 researchers supports you in order to increase your future competitive advantages, from identifying the greatest improvement opportunities to their implementation.

The Institute of Technology Management is one of the leading European benchmarking institutes with almost 100 international studies during the past 15 years. With this experience as well as our systematic and efficient benchmarking approach, we can guarantee high quality and scientific validity of results.


If you are interested in participating in this benchmarking, please fill out the following contact form. Afterwards we send you the participation link via email.

Benchmarking Registration - For Free