Smart Service Seminar

„Digital Transformation of the Service Organization” – 31st of January 2019

We are happy to announce that we are planning a one-day seminar on the topic of the Digital Transformation of the Service Organization with a special focus on manufacturing companies acting in a B2B environment and engaging in the endeavor of innovating, selling and delivering data-based services.

Within the seminar you will receive exclusive insights into the results of our eponymous benchmarking study “Smart Services – Transformation of the Service Organization”, while being able to network with representatives and experts of industry and academia. The seminar embraces topics such as the organizational configuration, innovation strategies and service sales in the realm of data-based services offered by manufacturing companies.
Our goal is to offer hands-on experiences from successful practices through two keynote presentations and the possibility to discuss challenges related to digitalization in a workshop-alike context.

Your benefits in short:

  • Exclusive insights into the results of our benchmarking study
  • Presentations from successful practice companies
  • Cross-industry networking
  • Access to experts from industry and academia

To profit from our discount for companies who participated in the benchmarking study, you may access the online survey through the following link (until 30 September 2018):

General information:

Date: 31st of January 2019

Place: Metropolitan Region of Zurich (exact location still needs to be defined)

Price: The registration fee is set to CHF 590, while companies who participated in the benchmarking study profit from a discount price of CHF 290

Registration: Please register by writing an e-mail to one of the responsible persons stated below.

You may find the agenda here.

Further information & registration:

Please do not hesitate to write or call:

Philipp Osterrieder // // +41 71 224 7317
Moritz Classen // // +41 71 224 7274